Privacy policy

Last updated: June 9, 2026

Ahaeli operates this store and website, including all related information, content, features, tools, products, and services (“Services”), to provide you with a curated shopping experience.

Ahaeli is powered by Shopify, which enables us to provide the Services to you.

This Privacy Policy explains how we collect, use, and disclose your personal information when you visit, use, or make a purchase through our Services, or otherwise communicate with us.

If there is any conflict between our Terms of Service and this Privacy Policy, this Privacy Policy governs the collection, use, and disclosure of your personal information.

By using our Services, you agree to the collection and use of information as described in this Privacy Policy.

Personal Information We Collect

“Personal information” means information that can identify or reasonably be linked to you.

We may collect the following categories of personal information:

Contact details (name, billing/shipping address, phone number, email address)
Payment information (payment method, transaction details, billing details)
Account information (username, password, preferences)
Order and transaction history (purchases, returns, cancellations, cart activity)
Communication data (messages, support requests)
Device and browser data (IP address, device type, browser, identifiers)
Usage data (site interaction, browsing behavior)

How We Collect Information

We collect personal information:

Directly from you (orders, account creation, contact forms)
Automatically through cookies and analytics tools
From service providers (payment gateways, shipping partners, Shopify)
From third parties or partners where applicable

How We Use Your Information

We use your personal information to:

1. Provide and Improve Services

Process orders and payments
Fulfill deliveries and returns
Manage accounts
Improve product recommendations and shopping experience

2. Marketing and Advertising

Send promotional emails or messages
Show relevant ads and product recommendations

3. Security and Fraud Prevention

Prevent fraudulent transactions
Protect accounts and store security

4. Customer Support

Respond to queries and resolve issues

5. Legal Compliance

Comply with applicable laws and enforce policies

How We Share Information

We may share personal information with:

Shopify and service providers (payments, shipping, analytics, IT services)
Marketing and advertising partners
Shipping and logistics partners
Legal authorities when required by law
Business partners or affiliates when necessary for operations

Relationship with Shopify

Our store is hosted on Shopify. Shopify processes personal information to provide and improve services.

To learn more, please refer to Shopify’s Privacy Policy:
https://privacy.shopify.com

You may also manage privacy preferences through Shopify’s Privacy Portal.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these websites.

Children’s Data

Our Services are not intended for individuals below the legal age of majority. We do not knowingly collect data from children.

If you believe a child has provided personal data, please contact us for removal.

Data Security and Retention

We use reasonable security measures to protect your information. However, no method of transmission or storage is 100% secure.

We retain personal information only as long as necessary for:

Order fulfillment
Legal compliance
Business operations
Dispute resolution

Your Rights

Depending on your location, you may have the right to:

Access your personal data
Request correction or deletion
Request data portability
Opt out of marketing communications
Restrict or object to processing

You may exercise these rights by contacting us.

We may need to verify your identity before processing requests.

International Data Transfers

Your information may be transferred and processed outside your country of residence, including in countries that may not have the same data protection laws.

We use appropriate safeguards where required by law.